999gam Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between 999gam ("Platform", "we", "us") and the user ("you", "member"). 999gam operates an online betting and casino gaming platform for users in Bangladesh.

By accessing this website, opening an account, or using any service, you agree to comply with these terms. These terms will be interpreted in accordance with the applicable laws of Bangladesh.

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• "Platform" — the 999gam website (999gam.lat) and all its services.
• "Member" — a person who holds a registered account on 999gam.
• "Bet" — placing money or credits on any game or event.
• "Bonus" — promotional credits or benefits provided by the platform.
• "Wagering Requirement" — the number of times a bonus must be wagered before it can be withdrawn.
• "KYC" — the process of verifying your identity (Know Your Customer).

To open an account on 999gam, the following conditions must be met:

• You must be at least 21 years of age. Use of this platform by minors is strictly prohibited.
• You are acting on your own behalf and all information provided during registration is accurate, truthful, and complete.
• Each person may open only one account. If multiple accounts belonging to the same person are found, all accounts may be closed and balances may be forfeited.
• An active mobile number and email address are required for registration.
• Keeping your account password confidential is your responsibility. 999gam will not be liable if login credentials are shared with a third party.

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Identity Verification (KYC)

To ensure a safe environment, 999gam may request identity verification at any time. Withdrawals may be held until KYC is complete. Verification typically requires a copy of a National Identity Card (NID) or passport.

Deposit

• Minimum deposit amount: ৳200 (for all methods).
• Accepted payment methods: bKash, Nagad, and Rocket.
• The account name and number used for deposits must match the registered details. If they do not match, the deposit may be cancelled.
• Deposits are generally credited to your account within a few minutes. If there is a delay, please contact us via live chat.

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Withdrawal

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing time: completed within 30 minutes to 3 hours.
• Withdrawals are only possible to a registered payment method — bKash, Nagad, or Rocket.
• If KYC verification is not complete, processing of large withdrawal requests may be delayed.
• 999gam reserves the right to suspend or cancel a withdrawal if fraud or unusual activity is suspected.
• Withdrawal funds cannot be sent to a third-party account.

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Currency and Transactions

All transactions are conducted in Bangladeshi Taka (BDT/৳). 999gam is not responsible for any failed transactions caused by third-party payment processors.

999gam offers new members a 150% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 and receive a ৳1,500 bonus — total balance ৳2,500.
• Deposit ৳8,000 or more and receive the maximum ৳5,000 bonus — total balance ৳13,000.

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Wagering Requirement

A wagering requirement applies to every bonus. The wagering requirement for the welcome bonus is 20x. This means you must place bets totalling 20 times the bonus amount before it can be withdrawn. Withdrawing your original deposit before the wagering requirement is met will cancel the bonus.

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General Bonus Terms

• Each member is eligible to receive each promotion only once.
• If any misuse or fraud in bonus usage is detected, the bonus and any associated winnings will be forfeited.
• Collecting bonuses through multiple accounts using the same payment method, IP address, or device is prohibited.
• 999gam reserves the right to modify or withdraw any promotion.
• 999gam's decision regarding bonus eligibility is considered final.

All games offered on 999gam are operated by third-party game providers, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, and others. The outcome of each game is determined by a Random Number Generator (RNG), which is entirely impartial.

Prohibited Activities

• Any form of cheating, software hacking, or game system manipulation.
• Collusion or syndicate formation in the use of accounts or bonuses.
• Placing bets through automated bots or scripts.
• Strategic betting with the intent of completing bonus wagering through low-risk bets.
• Any money laundering activity.

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Technical Issues

If the outcome of a game cannot be determined due to a technical error, 999gam reserves the right to cancel that round and refund the bet amount. 999gam is not responsible for losses caused by internet disconnection.

999gam believes that gaming should be an entertaining activity. We encourage members to enjoy games responsibly. The following points are important to keep in mind:

• Only play with money you can afford to lose without financial hardship.
• Do not treat gaming as a source of income.
• Do not place larger bets to recover losses.
• Avoid placing bets when in an emotional state (anger, frustration).

Members may take a temporary break (Self-Exclusion) from their account if they wish. For more information, visit the Responsible Gaming page.

999gam uses SSL encryption to protect members' personal information. To learn more about how your information is collected, stored, and used, please read our Privacy Policy.

• Information provided at the time of registration will be used solely for service delivery and verification purposes.
• Members' information will not be shared with third parties except as required by law.
• Use a strong password to keep your account secure and change it regularly.
• If you notice any suspicious activity, contact us immediately.

Closure at the Member's Request

Any member may request account closure at any time via live chat. It is recommended to withdraw any remaining balance before closing the account.

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Closure or Suspension at 999gam's Initiative

999gam reserves the right to close or suspend a member's account under any of the following circumstances:

• Violation of any provision of these terms.
• Providing false or misleading information.
• Fraud, cheating, or dishonest conduct.
• Money laundering or suspicious financial activity.
• Operating multiple accounts.
• Violation of age-related requirements.

In the event of account closure due to a breach of terms, bonus balances and associated winnings may be forfeited.

999gam strives to provide a safe and reliable gaming environment. However, 999gam will not be liable for the following:

• Losses caused by internet disconnection or technical issues.
• Failure of third-party payment processors.
• Unauthorised access to a member's account resulting from the member's own negligence or carelessness.
• Any expectation or assumption regarding game outcomes not being met.
• Any event beyond our control (force majeure).

To the maximum extent permitted by applicable law, 999gam's total liability is limited to the actual deposit amount made by the member during the relevant period.